FFG Support
Component Defects and Related Issues
Games are complex products that often include a huge variety of components ranging from from plastic figurines, card decks and cardboard tokens of all shapes and sizes. While we aim for perfection, a few products may ship with a defect or a missing item.
 
If you are experiencing trouble with any of the pieces or parts of your recently purchased game, please visit our online Damaged/Missing Components Request Service.
 
You can also contact our customer service department via telephone at (651) 639-1905 ext. 119
 
Software Support
If your issue involves an FFG software product, please send an email to software@fantasyflightgames.com.

Rules Questions
At some point you may find yourself in the midst of enjoying a game among friends, when suddenly an unusual rules question arises. If you have already reviewed the rulebook and are still unsure, here are a few potential sources of assistance: 

  • Visit the Support page for your game. You may learn that we have already posted an answer to your question.
  • You can pose your question to the community-at-large by posting on the FFG Community Forums
If you have not found the answer you seek, please visit our Rules Questions page and fill out the form thoroughly so we have as much information as possible. Please understand that we are unable to answer Rules questions by phone.
 
Other Questions
 
If you any questions or concerns that don't involve game rules, please fill out our User support form with as much information as you can.
 
Weekly Email Newsletters
 
We offer two newsletters that will keep you informed about all the hottest highlights at Fantasy Flight Games every week, one focused on retail establishments and the other for all hobby games. Please subscribe to the appropriate newsletter by following the links below:

 



Fantasy Flight Games
1975 W County Rd B2
Roseville, MN 55113
United States of America

Phone: 651-639-1905 x119
Fax: 651-639-1764
Office hours: 10AM-6PM CST (-6:00 GMT)



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